If you are not completely satisfied with your powerswraps product, you may return it within 15 days of receipt for a refund. All returns must be in original condition and packaging. Please include a note with your Order ID, full name, and the reason for return, or email us at support@powerswraps.com within 15 days. We may request additional proof regarding the reason for return.

Returns are not accepted for items damaged due to misuse, improper handling, or abuse. International or expedited shipping fees from the original order are non-refundable. We recommend using a trackable shipping method; international customers are responsible for any customs fees, taxes, duties, or brokerage charges.

Once the returned item is received, please allow 7–12 business days for processing. The refund (less any non-refundable original shipping costs) will be credited to your original payment method. If you have not received your refund, please check with your bank or credit card company.

Cancellation

Due to the custom-made nature of our products, cancellations are only allowed within 24 hours of order placement.

Exchanges

For exchanges on items of equal or lesser value, please contact Customer Service at support@powerswraps.com with your Order ID, full name, and details of the exchange item. We will process the exchange free of charge and notify you via email.

Note: If an order is not signed for within 7 days, it will be returned, and additional re-delivery costs may apply. For further assistance, contact support@powerswraps.com.